Shipping
Tailored Jewel offers FREE standard delivery within Malaysia for all orders.
1-Working Day Delivery for Peninsular Malaysia
All Made-To-Order jewelleries ship via complimentary 1-working day delivery service. Each piece is crafted by hand and shipped within 14-20 working days from day of purchase.
3-5 Working Day Delivery for East Malaysia
All Made-To-Order jewelleries ship via complimentary 3-5 working day delivery service. Each piece is crafted by hand shipped within 14-20 working days from day of purchase.
International Delivery
International shipping is available. Please refer to the shipping charges upon checkout.
Order Cut-offs
The cut-off time for processing and shipping is as follows:
- In-stock orders placed before 12.00noon (Monday to Friday) will ship on the same day.
- In-stock orders placed after 12.00noon will ship on the following working day.
- In-stock orders placed over the weekend will ship on the following working day.
- Made To Order orders will ship within 14-20 working days.
Return
If you would like to send the jewellery back to us for resizing or servicing, please feel free to contact us to arrange the delivery back to us!
If the new ring size does not fit and you need to resize, please send it back to us and we offer you a x1 free resize!
Meanwhile for Nikah series rings, it is not resizable due to the nature of the material. Here comes the good news: We offer you a 1-on-1 exchange!
T&C: Your jewellery must arrive to us in its original condition.